Return Policy

Returns and Exchanges

Contact Customer Service 7 days a week:

1.877.871.4455

Sorry no International Shipping

 

Returns

The customer has 7 days from purchase to return unwanted products.

1. To process a Return please email info@discountskiandbike.com to obtain your RA#.
2. Please provide customer service with the following: 

  • name on the order
  • name of the item you wish to return
  • reason for return 

3. Write your RA # on the outside of the box clearly so we can clearly identify your return for quick processing.

4. Ship to:

Alpine Sports
(RA #)

610 S. Ridge Street

Breckenridge, CO 80424

5. You will be refunded the original product purchase price when we recieve your order.

*Sales on all used gear are final*

Exchanges

Exchanges are excepted pending the following qualifiers:

Important:

  • Returned packages will not be accepted without an RA#.
  • Returns, not exchanges,  will be charged a 10% restocking fee.
  • All items must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories.
  • Do not mark or deface the original manufacturer containers in any manner.
  • Packages must be returned prepaid. 
  • Refunds will only be made via the method in which the order was paid. 
  • We strongly suggest sending returns insured for the full value and with a tracking number to insure a full and prompt refund.
  • If merchandise is damaged due to improper packing or packaging, refund or exchange may not be given per our discretion.
  • All shipping and insurance charges will be refunded for product shipped in our error. If the product was NOT shipped in our error, the customer pays return shipping.